About

About Resolve It

IT Experts serving Springfield, MO.

Resolve IT understands that you and your business rely on functioning technology. That’s why we have dedicated ourselves to provide IT solutions that actually work. Our desire is to establish a relationship of trust with all of our clients. When you call Resolve IT, you can always expect integrity, clarity, and a desire to serve.

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Our Mission

Resolve IT strives to provide businesses in the Springfield area with IT services that are effective, professional, personal, and honest.

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Our History

Resolve IT has grown and adapted services over the years.

Resolve IT has been providing IT services since 2010. Founder Ben Petersen grew up in Springfield, Missouri, where he became interested in computers at an early age and discovered that he has a natural aptitude for technology. After graduating from college, Ben and his wife Ashley moved back to Springfield to start their own company. Resolve IT has grown and adapted services over the years to the needs of their customers.

Our Team

Meet the experts.

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Ben Petersen

Owner

Ben grew up in Springfield. He became interested in computers at an early age and has a natural aptitude for technology. He has a degree in Middle Eastern Studies and speaks Arabic, Italian, and Spanish. With his wife Ashley, Ben started Resolve IT in 2010.

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Neil Slatinsky

Project Manager

Neil has over 10 years experience in computers. From running his own IT business to systems administration at a large corporation to IT manager at a local company, Neil excels at innovation and problem solving. As with most IT people, Neil has a personal grudge against printers. After years of coaxing, he finally joined Resolve IT in early 2018

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Daniel Broach

Systems Administrator

Daniel joined Resolve IT in mid-2018. His experience makes him a resourceful troubleshooter and researcher. He has a passion for learning new things and chatting it up. He is happiest when working with clients and finding innovative solutions to IT needs.

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Clayton Gray

Service Manager

Clayton has a Masters in Business Administration. His IT experience has included leading multiple projects across 7 different states. He has had 3 nominations for “Technology Executive Of The Year” for BIZ417’s Magazine in 2019. He is always ready to lend a helping hand and add a few jokes along the way.

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Brayden Shell

Systems Administrator

Brayden graduated with a Bachelor’s in Information Technology in 2021 from our own Missouri State University. Keeping the knowledge gained in his hometown of Springfield, he has operated in Logisitics, Not-for-profits, and now in the IT Services sector.

Testimonials

See what some of our clients have to say.

  • Resolve IT has helped my practice since 2010. They helped us through a major move, growing from 7 to 13 computers, server installation, backups, and integration of the technology in my dental office. Resolve IT has always been timely, polite, and courteous when helping us with our needs. Ben is great about looking ahead and preventing problems by continuously reviewing our systems and giving us recommendations. Resolve IT is the best!

    Thomas Stone, DDS

  • Our food processing company has worked with Resolve IT since 2011. Before working with Resolve IT, we had been using anyone from a kid that my dad knew, to a large corporate company here in Springfield, MO. We struggled to find a company that could support us without taking advantage of us. Every time we would call them in to fix one problem, we would end up with several more problems after they left. Resolve IT solved that issue for us. They always stick with the issue until it is solved and we are satisfied. Ben Petersen, the owner, has done an outstanding job not only in resolving issues but also helping us grow over the last several years. He is honest and has been willing to do what is needed to ensure our systems are working efficiently. I would strongly recommend Resolve IT to anyone looking for IT support.

    Robert Nothum, Nothum Food Processing Systems

  • I have personally worked with Ben Petersen and Resolve IT for many years. What stands out to me is certainly the great service, but more importantly is the attitude of helpfulness I always feel when I talk to them. Great people that WANT to help is the difference.  I’ve experienced the “others”, and I can say that I’m really happy and with Resolve IT for the duration.

    Mike Bennitt InFocus Financial Solutions

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Questions?

Want to learn more about Resolve IT and what we can do to help your business? We want to hear from you!